Information Technology Typical Responsibilities

Students have substantial responsibilities as a valued team member in IT departments throughout area companies. Look through some of the activities below to get ideas on how Cristo Rey students can start contributing to your bottom line.
Hardware Management

Hardware set-up: Routinely monitor, test, repair and, as needed, replace computer hardware (i.e. monitor, printer, keyboard, mouse, USB connection, etc.) that is not functioning properly.  

On-site support: Set up, test, monitor and support technology and audio visual equipment (i.e. Polycom, microphone, projector) within corporate facility.  

Perform checks on hardware throughout corporate facility (i.e. restart computers, check printers are working, change paper and toner). 

Hardware swap: Contact user to schedule a time to change out components (i.e. desktop, laptop, monitor, and/or printer). Apply asset tags to each new component and record in asset management system. 

Asset management: Responsible for entering incoming and outgoing asset information into client system. Conduct inventory of hardware/software components and record in central data source for each device in the department.

System Testing

Business System Analyst: Create system test script for new applications for desk/laptop, iPhone, and iPad, run test, document results for requirements and communicate results to IT team. 

Project management: Monitor testing project dashboard and request forms, track active projects Stage-Gate status and determine next steps to complete the testing requirements.

Technology Configuration

Laptop Imaging: Image laptops for new employees and consultants, including completion of testing steps and delivery to user. 

Update computers by installing and/or removing software applications and complete testing to ensure install complete. 

Update master image folders including updates to all applications, necessary configuration changes and the addition of new applications, as needed. 

Remote testing: Configure, correct and test remote laptops via remote control software to solve user issues.

Yadira’s performance never ceases to amaze me. She is a self-starter and takes initiative on her own. She has quickly learned how to reset user password credentials, which can get complicated. She has increased her communication with the team and expresses her desire to learn more and do more. Her new workload has yet to effect her progress on the company-wide project she is working on. Outstanding. Amazing. Exceptional.

– Michael Jackson, IT Support Specialist, Advanced Clinical

CWSP Staff

Tom Arens

CWSP Coordinator
CWSP
Phone: 847-714-3343

Giselle Baca

CWSP Coordinator
CWSP
Phone: 224-637-9563

Lori Bell

CWSP Coordinator | Operations Lead
CWSP
Phone: 847-477-2601 ext. 182

Marcelino Hernandez

CWSP Transportation Coordinator
CWSP
Phone: 847-344-7273

Mari-Lou Menezes

IVC Volunteer
CWSP

Keith Schoeneberger

IVC Volunteer
CWSP

Brian Weinberg

Director, Corporate Work Study Program
CWSP
Phone: 224-219-9724 ext. 254

Dulce Zariñana

CWSP Coordinator
CWSP
Phone: (847) 445-1673

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