Sales Operations Typical Responsibilities

Everyone knows that you want your salespeople in front of customers, and not doing paperwork.  Students can support the sales process by handling reporting, expense tracking and sending marketing materials and samples to clients . Look through some of the activities below to get ideas on how Cristo Rey students can start making a difference.

Manage Customer Orders: Update customer order in client system, coordinate shipment and timeline for delivery, and communicate with customers.

Customer Sales Support: Run weekly client ads and communicate with sales team member to ensure proper product information utilized by client. Review customer website to ensure proper product information and images utilized; communicate with sales team member as needed to ensure updates made.

Field Sales Support: Send client product samples to sales representatives per client procedure and record within client system. Shipments are a critical component to ensuring strong service.

Review: Review proposals and marketing materials for errors and flow. Administer SharePoint site for proposals team.

Sales Reporting: Work with sales team to gather data, design report and generate reports on regular basis (weekly, monthly). Modify report design, as needed, to best serve client sales team.

Customer Call Audit and Analytics: Extract customer call data from client system, build a report to summarize and analyze data. Analyze subset of customer service calls, document conversation and wait time and determine reason for customer call and/or why an agent transferred customer to a different department.

 

Another successful week! She continues to understand new ideas quickly and assists our team with specific reports and statistics. She works independently, is a fast learner, has a great personality and is a joy to have on our team.

Inside Sales and Customer Service Manager,

Woodland Foods

CWSP Staff

Tom Arens

CWSP Coordinator
CWSP
Phone: 847-714-3343

Giselle Baca

CWSP Coordinator
CWSP
Phone: 224-637-9563

Lori Bell

CWSP Coordinator | Operations Lead
CWSP
Phone: 847-477-2601 ext. 182

Marcelino Hernandez

CWSP Transportation Coordinator
CWSP
Phone: 847-344-7273

Brisel Jiménez

CWSP Coordinator
CWSP
Phone: 847-445-1673

Mari-Lou Menezes

IVC Volunteer
CWSP

Keith Schoeneberger

IVC Volunteer
CWSP

Brian Weinberg

Director, Corporate Work Study Program
CWSP
Phone: 224-219-9724 ext. 254

CWSP News

Corporate Work Study Program Returns to Full Speed

Corporate Work Study Program Returns to Full Speed

Modeling CRSM’s strategic plan to “Survive, Revive and Thrive,” the CRSM Corporate Work Study Program hit the ground running this school year. Almost all the 407 students with business and nonprofit partners. Freshmen spent the last week boarding vans to banks,...

Business Professionals Help Students Explore Career Pathways

Business Professionals Help Students Explore Career Pathways

Forty local business professionals spent the evening of May 17th at CRSM discussing and demonstrating their career journeys with 100 sophomores and seniors. The goal was to help students explore future careers and prepare to seize tomorrow’s opportunities. From...

Work-Study Program Spotlights Mid-Year Milestones

Work-Study Program Spotlights Mid-Year Milestones

On Wednesday, February 25th, the Corporate Work Study Program met virtually with its 80 business partners. Participants gathered in round-table discussions meant to maximize the benefits to the companies, managers, student supervisors and Cristo Rey students. Brian...